Now it's at 1.8 and they say that so long as it's above 1.0 mb I can't complain. I too upgraded two years ago, every thing worked pretty good for my distance, I would occasionally get about 3.1 meg, then it got worse. In saying that I mean what is said here, like your story, which I believe is no doubt true, it ain't gonna help. So now I get to wait until tier 2 support contacts me in 24-48 hours.If they still say it's on my side I will simply shortwire the DSL modem down stairs at the NID, disconnect all phone lines, and run another speedtest.if it comes back around 2.4 then you will probably loose a long time customer. I explained to her that it was working fine until the outage and now it's not. Can you please explain to me how your cable is far superior than any RJ-11 I can get at Walmart, Radion Shack, or even something I can make at home with my crimpers? Is your's produced by Monster Cable? Shall I bring home my Fluke meter from work and test it? Of course I will need to know what standards you have for your supplied cable.
Verizon in home agent windows 10 dsl keygen#
Really Verizon is this the way you treat your customers, are you hoping they will just give up and live with the issue? Seriously she had Verizon supplied cable in her script. The verizon supplied phone cable is what really ticked me off. Little did she realize that she was talking to a network adminstrator, and that I've been doing networking since 1991. I was not using a verizon supplied phone cable. I should not have more than one computer on at the same time. I should not have the DSL modem on a surge protecter. Here was the list of problems support told me I needed to fix: 1. Called tech support and this is when the fun started. Received a call this morning that the regional outage was cleared, came home from work, still around 2.4Mbps. While we were still trouble shooting the DSL modem lost connection, I was informed they were having a regional outage.Came back on later that night but still around 2.4 Mbps. Umm sorry I use Linux, and I'm directly connected to the modem, I'm not using wireless.
True to their word I came home from work boom 10 Mbps down!!!! Then Tuesday came, came home from work and slam 2.4 Mbps down.Ĭalled tech support and we ran through the whole shebang, power cycle modem, check filters, lines, blah, blah, blah, yada yada yada.While troubleshooting he wants me to open "My Network Places" on my computer, we need to bridge the wireless connection say's he. Just got off another hour long phone call with tech support, my wife thought I was going to go ballistic on this call.įirst let me give you some background, I've been a verizon dsl customer for a long time, I think it going on 8 years, last Thursday I upgraded my DSL to the highest speed offered by verizon, received the work order and was notified that it would be done by Monday june 18th.
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